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Product Care

Shoe Care

How can I keep my boots clean and looking nice?

What is the outsole on the shoe, and how do I maintain it?

My shoes have stretched out, can make them fit more snug again?

My soles are shiny, do I need a new pair?

My heel is peeling on the edges or coming loose, what do I do?

My heel is wearing down, or the leather went missing. Can you fix it?

I've lost a belt, shoe lace, insole etc. Do you provide replacements?

Placing an order online

Customer Care


What is your policy for returns and exchanges?

I live in country X, will you ship to me?

How do I get a return shipping label?

Product Guarantees

Product Warranties

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