Common Inquiries

If what you need is one of the topics below, please use the custom forms to get a speedier response!

Special Orders - made specially for your needs.

If you need something in a size or color we do not stock, we might be able to make it for you.
Please fill in the form below:

Returns and Exchanges

If you need to return or exchange your shoes, please choose the appropriate way to do it, according to where you bought your shoes from:

  • If you purchased online from this website:
    Please go to “My account”, then to “Orders” and click on the “Exchange” or “Refund” button next to your order
  • If you purchased from a retail location, event, agent or online from the previous website, please fill in the appropriate form below:
    • Refund
    • Exchange

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